淡江大學機構典藏:Items for Author

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Collection	Date	Title	Authors
[資訊管理學系暨研究所] 會議論文	2012-06-03	An Analysis of Reward Systems of Electronic Services	Yeh, Yi-chen; Shang, Shari S.-C.; Wu, Ya-ling
[資訊管理學系暨研究所] 會議論文	2011-04-13	An Analysis of Customer Contribution in a Bank	Shang, Shari S.-C.; Wu, Ya-ling
[資訊管理學系暨研究所] 期刊論文	2013-07-01	Measuring Process Capital from a System Model Perspective	Shang, Shari S.-C.; Wu, Ya-Ling
[資訊管理學系暨研究所] 期刊論文	2013-02-25	Do Happier Customers Generate More Profits? An Analysis of Customer Contribution in a Bank	Wu, Ya-Ling; Shang, Shari S.-C.
[資訊管理學系暨研究所] 期刊論文	2012-12	Understanding the Dynamics of Impression Management on Social Network Sites	Wu, Ya-ling; Shang, Shari S.-C.
[資訊管理學系暨研究所] 期刊論文	2011-05-01	Understanding Web 2.0 service models: A knowledge-creating perspective	Shang, Shari S.-C.; Li, Eldon Y.; Wu, Ya-Ling; Hou, Oliver C.-L.; Shang, Shari S.-C.
[資訊管理學系暨研究所] 期刊論文	2009-03-01	Service Innovation through Dynamic Knowledge Management	Shang, Shari S.-C.; Lin, Shu‐Fang; Wu, Ya-ling
[資訊管理學系暨研究所] 期刊論文	2007-12	Building a Composite Model of Business Process Management with System Development Life Cycle: An Action Research on Multiple Systems	Shang, Shari S.-C.; 尚孝純; Wu, Ya-ling; 吳雅玲