Analysis and Simulation of Theme Park Queuing System

機構典藏 > College of Entrepreneurial Development > Department of Innovative Information and Technology > Proceeding > Item 987654321/99652

Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/99652

Title:	Analysis and Simulation of Theme Park Queuing System
Authors:	Chu, Liou;Hung, Fu-Yi;Lu, Yen-Cheng
Contributors:	淡江大學資訊創新與科技學系
Keywords:	theme park;queuing system;Arena
Date:	2014-08-27
Issue Date:	2014-12-09 10:44:05 (UTC+8)
Abstract:	It has been an important issue to improve customers’ satisfaction in theme parks for which become a major role of recreation in our daily life. Waiting for rides has been identified as a factor decreasing satisfaction. A previous study indicated that a virtual queuing system can reduce the total waiting time so the customer’s satisfaction is improved. The results from a simulation tool Arena show that an index Satisfaction Value (SV) increases when the queuing system is introduced. In this study, a more complex scenario of theme park queuing system (TPQS) is first designed, followed by comparison of a number of combinations of the rides with various waiting time and distribution factors. Analysis is also carried out.
Relation:	The Tenth International Conference on Intelligent Information Hiding and Multimedia Signal Processing
Appears in Collections:	[Department of Innovative Information and Technology] Proceeding

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