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    題名: Analysis and Simulation of Theme Park Queuing System
    作者: Chu, Liou;Hung, Fu-Yi;Lu, Yen-Cheng
    貢獻者: 淡江大學資訊創新與科技學系
    關鍵詞: theme park;queuing system;Arena
    日期: 2014-08-27
    上傳時間: 2014-12-09 10:44:05 (UTC+8)
    摘要: It has been an important issue to improve customers’ satisfaction in theme parks for which become a major role of recreation in our daily life. Waiting for rides has been identified as a factor decreasing satisfaction. A previous study indicated that a virtual queuing system can reduce the total waiting time so the customer’s satisfaction is improved. The results from a simulation tool Arena show that an index Satisfaction Value (SV) increases when the queuing system is introduced. In this study, a more complex scenario of theme park queuing system (TPQS) is first designed, followed by comparison of a number of combinations of the rides with various waiting time and distribution factors. Analysis is also carried out.
    關聯: The Tenth International Conference on Intelligent Information Hiding and Multimedia Signal Processing
    顯示於類別:[資訊創新與科技學系] 會議論文

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