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    Title: Constructing a sustainable service business model: an S-D logic-based integrated product service system (IPSS)
    Authors: Liu, Chun-Hsien;Chen, Ming-Chao;Tu, Yi-Hsien;Wang, Chu-Ching
    Contributors: 淡江大學企業管理學系
    Keywords: Reverse logistics;Product service system;Servitization;Service-dominant logic;Supply chain collaboration
    Date: 2014-01-01
    Issue Date: 2014-08-04 21:52:30 (UTC+8)
    Publisher: United Kingdom: Emerald Group Publishing Limited
    Abstract: Purpose – The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model.

    Design/methodology/approach – The model is constructed through literature reviews and inferences.

    Findings – IPSS model is in compliance with the ten fundamental premises of S-D logic as well as conforming to triple bottom lines of sustainability.

    Research limitations/implications – To convert a firm from goods-centric model to service-centric IPSS model is not easy. There are quite a few challenges to be overcome.

    Practical implications – There are many successful cases adopting service-centric business model. The key success factors are to be identified in the future studies.

    Originality/value – It is the first paper discussing the sustainability of IPSS model and its relationship with S-D logic.
    Relation: International Journal of Physical Distribution & Logistics Management 44(1-2), pp.80-97
    DOI: 10.1108/IJPDLM-02-2013-0039
    Appears in Collections:[企業管理學系暨研究所] 期刊論文

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