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    Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/98176


    Title: 精品業潛在顧客面對服務接觸缺失的自我修復行為研究
    Authors: 黃哲盛;陳芃均
    Contributors: 淡江大學國際企業學系
    Date: 2014-06-04
    Issue Date: 2014-06-06 22:09:13 (UTC+8)
    Relation: 臺大管理論叢服務科學：創新、設計、管理、永續經營、與競爭力專題研討會，pp.109-139
    Appears in Collections:[國際企業學系暨研究所] 會議論文

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