Tourism involvement, work engagement and job satisfaction among frontline hotel employees

機構典藏 > College of Global Research and Development > Department of International Tourism management > Journal Article > Item 987654321/97795

Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/97795

Title:	Tourism involvement, work engagement and job satisfaction among frontline hotel employees
Authors:	Chien Mu Yeh
Contributors:	淡江大學國際觀光管理學系
Keywords:	tourism involvement;work engagement;job satisfaction
Date:	2013-07
Issue Date:	2014-04-21 17:29:00 (UTC+8)
Publisher:	Kidlington: Pergamon
Abstract:	This study examined the relationship among tourism involvement, work engagement and job satisfaction in the hotel industry. Data was gathered from 336 frontline employees of 20 international hotels in Taiwan and was analyzed via structural equation modeling. Findings show that tourism involvement is positively related to work engagement, while both tourism involvement and work engagement are positively related to job satisfaction. Work engagement was found to partially mediate the relationship between tourism involvement and job satisfaction. Implications for hotel managers, limitations and future research directions are discussed.
Relation:	Annals of Tourism Research 42, pp.214-239
DOI:	10.1016/j.annals.2013.02.002
Appears in Collections:	[Department of International Tourism management] Journal Article

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