在現今多變市場中，推廣教育組織所面對的是一個動態且複雜的環境。在同質化的競爭下，重要的是組織本身要具備足夠自主性與靈活性，方能抓得住市場的瞬息萬變，進而推動最佳的因應策略。本文的主要目的在於結合BPR與TQM的理論於推廣教育組織創新議題中，並藉由相關概念性模型的建立與介紹，提供研究者與學習者對於組織創新的進一步認識。 In the changeable market nowadays, the institutes of continuing education are facing a dynamic and complicate environment. Under the competition of heterogeneity, these organizations themselves have to be equipped enough with autonomy and flexibility in order to adapt themselves to the changing market, and then develop and implement optimal strategies to the market. The major objective of this article is to link BPR and TQM to the innovation management issue of continuing education, and to provide researchers and practitioners further understandings of organizational innovation by means of introduction and establishment of related conceptual models.
