台北市政府在災時稽核與災後檢討所提出的考核結果，無法明確地指出災情處理時的問題點，本研究藉績效評估的方式，找出執行上的問題點，因此本研究導入以模糊偏好關係(Fuzzy Preference Relations,FPR)為基礎，建立績效評估機制來衡量執行災情作業的處理結果，可明確指出災情作業處理上的問題點，提升災害防救的品質。而以上機制皆需倚靠人力處理，並且工作內容具有繁雜度和重複性，因此，本研究透過資訊化的觀念，將電腦能快速處理繁雜且重複性工作的特性導入，來建立一套災害防救作業資訊管理系統，藉以提高災害防救行動之效率。
Due to the dramatic economic growth in Taiwan, the intensity of land development is increasing. Also, Taiwan is located in Circum-Pacific seismic belt, the compounded threatens of typhoons、flood、slandslides、earthquakes usually cause serious damages, especially in urban area. However, the multi-disasters and extreme climates conditions are few considered within the current disaster prevention and rescue (P&R) processes. Taking Taipei city as the research example, this study aims at reengineering the current typhoons、floods and landslides disasters P&R processes by using up-to-date information technologies, and developing the Multi-Disaster P&R Workflow Management System.
The Three-Level Disaster P&R process model of Taipei was depict in the beginning of this research based on the current regulations and principles applied by Taipei government. In the proposed Three-Level Disaster P&R process model, the disaster P&R missions were identified and decomposed into their corresponding tasks.
According to the Three-Level Disaster P&R Process Model, the disaster P&R mission and task check lists were subsequently developed to be the vital references for disaster P&R operators and managers. Furthermore, the post-performance evaluation tables for each disaster mission was also developed in the same time, which could be used by the auditors.
Taipei City Government in disaster when the audit and review of the proposed post-disaster assessment results can not be clearly pointed out a problem of handling the disaster, the study by way of performance evaluation, identify implementation problems point to import this study Fuzzy Preference Relations was established based on performance evaluation mechanism to measure the results perform disaster operations, disaster may be explicitly identified problem spots on job processing to enhance disaster prevention and response quality.
Finally, the Multi-Disaster P&R Workflow Management System, a process-oriented management information system, was developed to facilitate the proposed disaster P&R management mechanism. A simple disaster rescue mission was illustrated in the system implementation chapter to present the feasibility of the system.