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    Title: 人力資源管理活動、員工心理契約與組織承諾之關聯研究 : 以銀行業為例
    Other Titles: Study of relationship among human resource management practices, psychological contract, and organizational commitment : an empirical study of banking business
    Authors: 吳琬婷;Wu, Wan-Ting
    Contributors: 淡江大學管理科學學系碩士班
    陳海鳴
    Keywords: 人力資源管理活動;心理契約;組織承諾;Human Resource Management Practices;psychological contract;Organizational Commitment
    Date: 2013
    Issue Date: 2014-01-23 13:53:46 (UTC+8)
    Abstract: 本研究係探討銀行業其人力資源管理活動、員工心理契約與組織承諾之關係,試圖達到下列目的:一、探討人力資源管理活動和心理契約的關係。二、探討心理契約和組織承諾的關係。三、探討人力資源管理活動和組織承諾的關係。四、探討人力資源管理活動在不同員工心理契約型態的中介效果影響下,對於組織承諾的影響。
    本研究選擇2011年台灣地區營業收入排名前20名之銀行總行從業人員為研究對象,依便利抽樣方法,共得有效問券166份,並利用相關分析、變異數分析、群集分析、簡單迴歸分析等統計方法進行資料分析。本研究結果如下:
    一、人力資源管理活動對員工心理契約型態有顯著影響,其中以薪資報酬之影響效果為最大。
    二、不同心理契約型態之員工,其組織承諾有顯著差異。
    三、人力資源管理活動對員工組織承諾有顯著影響,其中以薪資報酬之影響效果為最大。
    四、員工心理契約型態對人力資源管理活動與組織承諾之關係具有中介效果。其中關係型與平衡型心理契約型態具顯著中介效果,交易型心理契約型態具部分中介效果。
    The study wants to investigate the relationships between Human Resource Management activities, Psychological Contract and Organizational Commitment, and we select banking as the objects of research. It attempts to achieve the following goals: First, exploring the relationships between the Human Resource Management activities and the Psychological Contract. Second, exploring the relationships between the Psychological Contract and the Organizational Commitment. Third, exploring the relationships between the Human Resource Management activities and the Organizational Commitment. Finally, exploring whether the different types of Psychological Contract have mediate effect between Human Resource Management activities and Organizational Commitment or not.
    The study chooses the bank staff of the top 20 of the high business income in 2011 as the object of research. We use convenience sampling and 166 valid samples were collected. It uses correlation analysis, ANOVA, cluster analysis, simple regression analysis to analyze the data. The results are as follows:
    1.The Human Resource Management activities have significant impact on employee Psychological Contract, and the salary compensation has the most effect.
    2.Different types of employee Psychological Contract have significant difference on the Organizational Commitment.
    3.The Human Resource Management activities have significant impact on the Organizational Commitment, and the salary compensation has the most effect.
    4.The different types of Psychological Contract have mediate effect between Human Resource Management activities and Organizational Commitment, further the relational Psychological Contract and the balanced Psychological Contract have mediate effect, transactional Psychological Contract has the partial mediate effect.
    Appears in Collections:[管理科學學系暨研究所] 學位論文

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