淡江大學機構典藏:Item 987654321/93078
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    題名: Knowledge leadership to improve project and organizational performance
    作者: Yang, Li-Ren;Huang, Chung-Fah;Hsu, Ting-Jui
    貢獻者: 淡江大學企業管理學系
    關鍵詞: Knowledge leadership;Customer knowledge management;Data complexity;Project performance;Organizational performance
    日期: 2014-01
    上傳時間: 2013-11-18 15:09:19 (UTC+8)
    出版者: Kidlington: Pergamon
    摘要: Conceptualizing knowledge leadership and customer knowledge management (CKM) in the project context is still rudimentary. Thus, the first objective of this study is to assess the associations among knowledge leadership, customer knowledge management, the performance of a precision instrument sales (PIS) project, and organizational performance. The second objective is to determine whether project performance may mediate the effect of customer knowledge management on organizational performance. The third objective is to examine the moderating role of data complexity in the relationship between customer knowledge management and project performance. This study empirically investigated a sample of precision instrument sales projects in Taiwanese high-tech industry. The findings indicate that adoption of knowledge leadership is associated with customer knowledge management. In addition, these analyses suggest that implementation of customer knowledge management influences organizational performance via project performance. The results also show that the positive relationship between customer knowledge management and project performance depends on data complexity.
    關聯: International Journal of Project Management 32(1), pp.40–53
    DOI: 10.1016/j.ijproman.2013.01.011
    顯示於類別:[企業管理學系暨研究所] 期刊論文

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