Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment

淡江大學機構典藏 > 商管學院 > 資訊管理學系暨研究所 > 期刊論文 > Item 987654321/92815

請使用永久網址來引用或連結此文件: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/92815

題名:	Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment
作者:	Shih, Sheng-Pao;Jiang, James J.;Klein, Gary;Wang, Eric
貢獻者:	淡江大學資訊管理學系
關鍵詞:	IT employees;Work exhaustion;Depersonalization;Personal accomplishment;Job satisfaction
日期:	2013-11
上傳時間:	2013-10-23 10:52:18 (UTC+8)
出版者:	Amsterdam: Elsevier BV * North-Holland
摘要:	The unique environment of the information technology (IT) worker is prone to create work exhaustion, a conceptual component of job burnout. Prior research on the IT worker focuses primarily on the antecedent conditions to work exhaustion, uniquely identifying the IT work environment including emotional dissonance, perceived workload, role ambiguity and conflict, autonomy, and fairness of rewards. However, though work exhaustion is a critical product of conditions in the IT work environment, two ignored dimensions of job burnout theory, depersonalization and lessened feelings of personal accomplishment, create a more complete picture and extend current models of IT worker burnout. The extended model with established antecedents is empirically tested through survey techniques and found to hold. Management needs to be aware of these additional symptoms of burnout to circumvent undesirable consequences.
關聯:	Information & Management 50(7), p.582–589
DOI:	10.1016/j.im.2013.08.003
顯示於類別:	[資訊管理學系暨研究所] 期刊論文

文件中的檔案:

檔案	大小	格式	瀏覽次數
index.html	0Kb	HTML	294	檢視/開啟
index.html	0Kb	HTML	332	檢視/開啟
Job burnout of the information technology worker Work exhaustion, depersonalization, and personal accomplishment.pdf	532Kb	Adobe PDF	1	檢視/開啟

在機構典藏中所有的資料項目都受到原著作權保護.

TAIR相關文章