Over the past few decades, the widespread phenomenon of Internet abuse has gained attention from the public, academia, and the media. In a departure from this negative viewpoint, however, researchers and educators have devoted considerable effort in attempting to understand the influence of online communication on people's psychological well-being. This study focuses specifically on Facebook, and proposes a research model to examine the relationships among Facebook use, online social support, general social support, and psychological well-being.
Our results show that using Facebook helped college students to obtain online social support, and that online social support is an extension of general social support. However, although general social support contributes to well-being, online social support appears to have little direct effect on well-being. The relationship between online social support and well-being is mediated through the factor of general social support.
Cyberpsychology, Behavior, and Social Networking 16(9), pp.674-678