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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/87717

    Title: 政風人員工作壓力之研究 : 以臺北市政府為例
    Other Titles: The research on job stress of government ethics officials : a case study of Taipei City Government
    Authors: 蘇靖;Su, Jing
    Contributors: 淡江大學公共行政學系公共政策碩士在職專班
    黃琛瑜;Huang, Chen-Yu
    Keywords: 政風機構;政風人員;工作壓力;Ethical agency;Ethical officials;Job stress
    Date: 2012
    Issue Date: 2013-04-13 11:34:20 (UTC+8)
    Abstract: 為瞭解臺北市政府暨所屬各機關政風機構政風人員工作壓力、壓力反應及所採取之因應策略,並依據研究結果提出建議,俾利從事政風工作之同仁參考。本研究採用研究者自編之「臺北市政府政風人員工作壓力問卷」,對服務於臺北市政府暨所屬各機關政風機構政風人員共246人進行普查,就回收有效問卷203份進行統計分析,主要研究結果列述如下:
    Researching to understand government ethics officials, those who work for Taipei City Government and its subordinate, work under stress, respond to stress and take coping strategies, then make recommendations for their reference according to the research results. Researcher designed and issued「Taipei City Government Ethics Officials Working Stress Questionnaire」246 to recover a valid questionnaire 203 totally, and fund follows:
    Working stress source: Top 7 factors of working stress sources affect ethics officials are
    1.colleagues relationship discord, working atmosphere is unpleasant; 2.happen privates benefit conflict frequently; 3.work affects private romantic life; 4.no time to take care of family and supervise children study; 5.senior commending officials make high work criteria to me; 6.have slim hope to promote; 7.colleagues work negative attitude affect my mood.
    This study shows 3 factors are belong to「organizational climate」,2 factors are belong to 「interaction between family and work」, therefore,「organizational climate」and 「interaction between family and work」are the key factors that make ethics officials working stress.
    Stress response : top 10 factors that ethics officials respond to stress are as follows,
    1.nausea, vomiting; 2.couple or family conflict; 3.hypertension; 4.insomnia; 5.performance decline; 6.pouty; 7.critic; 8.anxious, 9.aching 10.nervous.
    This study shows psychological and physiological response is obvious.
    Coping strategies: top 5 strategies that ethics officials take to release stress are as follows:
    1.lead to a sense of inner peace and feel better by smoking;
    2.lead off emotion and feel better by drinking; 3.become flinch and withdraw; 4.consult with professional; 5.Engage in religious activities to release pressure.
    This study shows most of ethics officials take 3 kinds of strategies regarding「negative reactions」first,then choose strategies regarding the「solve problems reactions」second.
    This study also find the correlation between working stress and stress response; between working stress and coping strategies; and between stress response and coping strategies are significant positive.
    Appears in Collections:[公共行政學系暨研究所] 學位論文

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