In recent years, the needs of the people become more and more diverse. However, the government was faced with the plight of austerity and limited resources. The traditional bureaucratic system was no longer to satisfy the needs of the people. The government Expect to reduce the burden and to respond to the needs of the people by the way of inter-departmental and interdisciplinary collaboration to solve various policy issues effectively. Also, due to the trend of an aging society, the needs of elderly long-term care and its complex situation have been rapid increase. The more comprehensive and effective solution to this problem rely on the relevant units to collaboration.
Based on this, the research takes the perspective of collaborative governance to investigate the Taipei City Government’s elderly long-term care policy. Examining the relevant factors affecting collaborative governance and the difficulties in the implementation process, further, explore collaborative managers corresponding capability.
The findings showed: Although the people are the receiving end of long-term care services, but their cognition of long-term care services are the critical factor to the service delivery. In addition to the literature, the long-term care also facing the "differences between old and new system", "high Replacement rate of the member" and "contractual affiliation". The capability of collaborative managers at least include the "conflict management", "relationship management", "message Integration", "establish and lead", "profession percept", and “communication" six capacities.
Through the result of this empirical research, expect to know the way of operation for long-term care services more clearly, to makes the service delivery more smoothly, and to promote long-term care policies more in line with the needs of the people, achieve the policy goals more efficiently.