There are more and more major cities taking mega events as one of their strategies to enhance there ability competing with the other countries. In this circumstance, the model of city management is becoming an important role and so as Taipei City Government. These years, Taipei City Government continued to hold international mega events to attract the attention around the world and make the city known by the world, and one of the most famous is “Taipei International Flora Exposition” held in 2010. It is not only the first international exposition in Taiwan recognized by an international organization, International Association of Horticultural Produces (AIPH), but also the seventh city held in Asia recognized by AIPH.
In order to hand this well, there are a lot of challenges coming to Taipei, such us sources allocation, the unexpected weather, the disasters caused by nature and human…, etc. The bigger of the event scale accompanied by long days proceeding, the more crisis and risks the event has.
This study takes the crisis management system as basic theory, adopting qualitative research method, document analysis, and in-depth interviews to collect the information related to this subject. Through these methods, we found firstly, what are the ways to deal with in every management stages. Secondly, how we build the rescue and emergency operation system including vertical conducting and communication across departments as well. Beside, as long as crisis happens, how we take this model to combine all sources and make the right strategy to deal with all crisis.
Additionally, we expect the conclusions we found in this case study and related suggestions could offer management reference for analyzers and enhance the ability to deal with crisis especially happen in mega events held by Taipei City Government.