Traditional belief that public servants are entitled to generous welfare, weekends, regular hours, and great benefits; however, the stability of this job is challenged due to the pressure from the work is getting higher and higher in face of the demands from the public.
The purpose of this study was to understand how civil servants deal with pressures comes from their routines. In this study, the Ministry of Examination (MOEX) is the study area, official workers are the targets. In this study, semi-structured qualitative research interviews are used to collect information through purposive sampling, as interviews with 14 current staffs in MOEX. The findings are as follows:
The source of work pressure can be divided into characteristics of the work, interpersonal relations, promotion, evaluation, and career planning. Among all, characteristics of the work is the highest pressure source, followed by interpersonal, promotion examination, and career planning. With regards to the characteristics of work, schedule pressure and changes play the crucial stress factors. Interpersonal relationships come from family burden, resulting in the alienation of the parent-child relationship. Last but not least, the new adjustment of law for appraisal system deprives public servants of time to take part in further development program.
Most workers in MOEX Examination, will use situational adaptation to life, seek social support, and be rational to deal with pressure from work.
Finally, suggestions based on findings are rendered as reference for further information.