English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 57310/90918 (63%)
造訪人次 : 13015761      線上人數 : 221
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library & TKU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    請使用永久網址來引用或連結此文件: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/82276


    題名: Construct A Service Production Model to Pre-analyze the Customer Perceived Value to Service Process
    作者: Wang, Chu-Ching;Chuang, Hsiu-Chen
    貢獻者: 淡江大學企業管理學系
    關鍵詞: service;model;perceived value;paradigm;process
    日期: 2012
    上傳時間: 2013-03-12 12:35:33 (UTC+8)
    出版者: National Academy of Management, Ukraine
    Natsional'na Akademiya Upravlinnya
    摘要: The purpose of this paper is to develop a service production model, the dimensions and the elements of which can be used to pre-analyze customer perceived internal processes. Then resources can be aligned to this forecasted service processes to make the service created value be as close as possible to customer perceived value. The model fits into the current mainstream service paradigms and can help to improve the existing services, develop new services, and predict competitor's service strategy.
    關聯: Aktual'ni Problemy Ekonomiky 137(11), pp.278-288
    顯示於類別:[企業管理學系暨研究所] 期刊論文

    文件中的檔案:

    沒有與此文件相關的檔案.

    在機構典藏中所有的資料項目都受到原著作權保護.

    TAIR相關文章

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library & TKU Library IR teams. Copyright ©   - 回饋