Knowledge Organization in Knowledge Management Systems of Global Consulting Firms

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Title:	Knowledge Organization in Knowledge Management Systems of Global Consulting Firms
Authors:	Lai, Ling-ling;Taylor, Arlene G.
Contributors:	淡江大學資訊與圖書館學系
Keywords:	knowledge management;knowledge organization;tacit knowledge;consulting firms;consultants;attributes;facets;taxonomy;taxonomies
Date:	2011-07
Issue Date:	2012-10-15 10:41:00 (UTC+8)
Publisher:	Philadelphia: Routledge
Abstract:	Organizing knowledge is essential for corporations to have an effective and successful knowledge management system. This study investigates how consultants in global consulting firms organize corporate knowledge. The major findings are: knowledge organization is not separate from other components of a knowledge management system, but instead holds all other knowledge management components together; metadata with attributes and facets is created when consultants submit knowledge pieces to a knowledge management system; a standard template for describing a knowledge piece exists in each firm in this study; the knowledge organization part of consultants’ work is similar to librarians’ work in organizing information.
Relation:	Cataloging and Classification Quarterly 49(5), pp.387-407
DOI:	10.1080/01639374.2011.587503
Appears in Collections:	[Graduate Institute & Department of Information and Library Sciences] Journal Article

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