淡江大學機構典藏:Item 987654321/78555
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    题名: 「問題導向」策略融入數位訓練教材發展之研究-以便利商店新進員工訓練為例
    其它题名: The Development of an E-Learning Material with Problem: Problem-Based Learning Strategy for New Employee Training of Convenience Stores
    作者: 張瓊穗;翁婉慈;潘璿安
    贡献者: 淡江大學教育科技學系
    关键词: 問題導向學習策略;數位教材設計;便利商店;設計導向研究;優使性測試;Problem-based learning strategy;E-learning material design;Convenient store;Design-based research;Usability testing
    日期: 2011-06
    上传时间: 2012-10-15 10:40:50 (UTC+8)
    出版者: 臺北市:中國視聽教育學會
    摘要: In a competitive environment, the human resource management office of convenience chain stores had faced a main problem that is the high staff turnover. The high staff turnover may decrease the willingness of organization administrators to invest in their training. Moreover, organization's business performance might be affected. Problem solving ability plays a key role for a person to deal with problems happened in their workplace. In order to enhance high quality performance, employees have been trained to solve the problems they encountered. The purpose of this study was to design and develop an e-learning material integrated with teaching method of anchored instruction and problem-based learning strategy for newcomers of convenience chain stores. In order to ensure the quality of e-learning training material, we used design-based research (DBR) to design, develop and using usability testing to confirm its effectiveness. The usability testing results showed that the quality of the materials, usage of the materials, learning ability of the materials, and intention of behavior were being presented highly acceptance and the interview results also indicated that the e-Learning material can make users perform more skillful and more familiar with the SOP of convenience store tasks.
    關聯: 教學科技與媒體=Instructional Technology & Media 96,頁63-80
    DOI: 
    显示于类别:[教育科技學系暨研究所] 期刊論文

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