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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/78527


    Title: Exploring Citizens' Visions of 2020 E-government in Taiwan : Results from a 2008 Scenario Workshop
    Authors: Hu, Lung-teng;Chen, Don-yun;Tseng, Kuan-chiu
    Contributors: 淡江大學公共行政學系
    Date: 2010
    Issue Date: 2012-10-09 10:07:15 (UTC+8)
    Publisher: Hershey, Pa.: Information Science Reference
    Abstract: "Why do citizens not use government e-services when they are provided?" This is a question always bothering academics and practitioners of e-government. This chapter will argue that, although e-government initiatives usually are advocated as "consumer- or citizen-centered" reform efforts, the initial plans to implement them are, at best, paternalistic. The authors further argue that citizens should play a critical role in initiating e-government and make those initiatives more citizen-centric. This chapter presents the case of the "2020 E-government Scenario Workshop," which was held in the fall 2008 in Taiwan, to provide evidence for our argument. By discussing the results of the workshop, this chapter live but will also show that a problem of professional asymmetry still exists in e-government planning. Further, the authors ask how elected officials can be convinced to adopt citizens' visions and plans, as their reluctance presents an obstacle that should be overcome. Despite these challenges, the authors wish to emphasize that e-government planning is in need a paradigm shift from a technocrat-driven to a citizen-centric model.
    Relation: Citizens and E-Government: Evaluating Policy and Management, pp.376-399
    DOI: 10.4018/978-1-61520-931-6.ch021
    Appears in Collections:[公共行政學系暨研究所] 專書之單篇

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