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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/78397


    Title: To Cross or not to Cross the Boundaries? A Reflection on Electronic Public Service Integration
    Authors: Tseng, Kuan-chiu;Hu, Lung-teng
    Contributors: 淡江大學公共行政學系
    Date: 2011-07
    Issue Date: 2012-09-29 14:16:24 (UTC+8)
    Publisher: Hershey, Pa.: Information Science Reference
    Abstract: To explore the reasons why certain services could not be digitally integrated and fully provided online, some focus-group interviews were conducted with key officials of the municipal departments mentioned above. Governmental insiders were able to offer some compelling factors which critically influence the integration of e-services. Surprisingly, some officials raised challenges: Is it merely rhetoric or is it imperative to integrate full services across departmental boundaries under e-governance? Research results and implications for electronic cross-boundary governance will be discussed in this chapter.
    Relation: Electronic Governance and Cross-Boundary Collaboration: innovations and advancing tools, pp.1-22
    DOI: 10.4018/978-1-60960-753-1.ch001
    Appears in Collections:[公共行政學系暨研究所] 專書之單篇

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