| 摘要: | 資訊科技（Information Technology, IT）的不斷創新與發展，帶動全球經濟繁榮和社會進 步，企業仰賴IT 的程度日益加深，許多企業視IT 為最有價值的資產，充分地利用IT 技術實現更快的交付與更低的成本，來達成企業營運的最佳績效。因此IT 策略與企業 發展策略相融合越來越受到重視，企業亦將IT 績效，視為達成企業績效的重要元素。 為達IT 績效的良好表現，就必須將IT 績效行以完善的資訊科技治理（Information Technology Governance, IT 治理）之道，企業才能行之久遠。 根據我們 98 年度國科會專題計畫【我國企業導入資訊科技治理之研究】（NSC 98-2410-H-032 -012）之執行成果顯示國內金融業多數對IT 治理仍存在非行必要的觀 念，既使執行IT 治理的金融企業，對於IT 績效亦難有架構性地解釋其價值，本研究計 畫以IT 治理五大架構為基礎，對影響IT 績效的層面進行研究，探討IT 治理的五大架 構（策略調整、價值傳遞、風險管理、資源管理和績效評估）與IT 績效之關係，以及 導入與未導入IT 治理對於IT 績效是否有顯著的影響，期盼本研究之研究結果，能有助 於國內其他行業能了解金融業推動IT 治理之IT 績效的成效性，以利參考及更具體瞭解 推動之方向。
IT (Information Technology, IT) continuous innovation and development, and, which in turn, promotes global economic prosperity as well as social progress. Enterprises relying on IT, to some extend, has been deepening day by day; as a result, many companies consider the IT applications the most valuable assets. To achieve better performance of business operations, the IT knowledge is fully utilized to carry out faster delivery with lower costs. Therefore, the integration of IT strategy with corporate strategy has been obtaining more and more attention. The IT performance has been one of the essential elements while a corporate evaluates its business performance. In order to better the IT performance, enterprises are supposed to fulfill completely their IT governances. (Information Technology Governance) In such a way, a corporate will be able to sustain its business development in the long run. Base on our 2009 NSC’s research project - The Studies of Implementation of Information Technology Governance in Taiwan (NSC 98-2410-H-032 -012), most of the domestic financial institutes still fall behind with the concept of the necessity of the IT governance implementation within an organization. Although some institutes have implemented the concept of IT governance, it is still hardly to explain the value of the implementation in a framework perspective. Thus, this research project will focus on the discussion of the relationships among five fundamental parts (strategy adjustment, value delivery, risk management, resource management, and performance evaluation) of the IT governance framework, and IT performance, how those five parts can be correlated with the IT performance in a positive aspect. And, the implementation of IT governance also has a significantly positive impact on the IT performance. Thus, it is expected that the result of this research project can be a help to the domestic other industries to understand the effectiveness of IT performance by IT governance in financial industry. And, the research project can also help better understanding and develop a more concrete direction for the implementation of IT governance in other industries. |
