本研究建議國軍餐廳應持續改進硬體設施、服務人員儀表及提供服務的工具與設備，改變消費者對於目前國軍餐廳刻板印象，營造嶄新的用餐環境，使消費者有耳目一新的感覺。 並建議廠商提供消費者便利與貼心的服務，以滿足消費者不同情況之個別需求等。 The main function of maintaining armed forces is for preparation of wars. To build up military forces is to build up combat power, and building military forces is relying on logistics. Food supply is one of the indispensible elements of logistics in the period of combat which can remain combat power. The R.O.C military mess hall hold “service” as its core value. They follow the requirement of ‘procedures, steps, and techniques’ to carry out daily tasks. It’s important to study the service quality among military restaurants. The research aimed to explore the service quality and the differences between self-run and contract-out restaurants through a questionnaire survey. 810 questionnaires were distributed to self-run restaurants and 630 valid questionnaires were returned. 420 questionnaires were distributed to contract-out restaurants and 295 returned. The research findings indicated that consumers have more satisfaction to self-run restaurants but they also hold higher expectation to contract-out restaurants. The result shows that though consumers hold higher expectation to contract-out restaurants but the satisfactions do not increase meanwhile. It is obviously that contract-out restaurants still need to pay more attention to rising service quality. The research suggests that mess halls in military shall sustaining improves their hardware tools and facilities to change mechanical impression in customers’ mind and runs a fresh dining environment to bring a new image to consumers. Suggest vendors to provide convenient and close services to satisfy demands of individual consumer.