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    題名: 組織變革對人員工作滿意度及離職傾向影響之研究 : 以北部地區國軍旅級基層部隊志願役人員為例
    其他題名: Impact of organizational change on job satisfaction and turnover intention : an empirical study of army officers in northern Taiwan
    作者: 黃天辰;Huang, Tien-Cheng
    貢獻者: 淡江大學公共行政學系公共政策碩士在職專班
    黃一峯;Huang, Yi-Feng
    關鍵詞: 組織變革;工作滿意度;離職傾向;Organization change;Job Satisfaction;Turnover intention
    日期: 2011
    上傳時間: 2011-12-28 18:25:46 (UTC+8)
    摘要: 本研究探討組織變革、工作滿意度與離職傾向之關係。以目前台灣北部地區旅級以上部隊之志願役人員為對象,共發出問卷600份,回收600份,有效問卷600份,有效回收率100%。問卷回收後以SPSS 12.0統計套裝軟體進行敘述性統計分析、信度分析、因素分析、相關分析、迴歸分析、變異數分析等統計分析後,獲致如下研究發現:
    針對600位職業軍人所做的統計分析,獲得以下研究結果;人口變項與組織變革呈現顯著關係。人口變項、組織變革與工作滿意度呈現正向關係;人口變項、組織變革與離職傾向呈現正向關係;工作滿意度與離職傾向呈現顯著關係。
    本研究結果對國軍管理階層提出以下建議:1.精進相關人事管理制度,其以吸引招募優秀人才,並能將其留用。2.檢視目前工作評估衡量制度,並將各項任務標準化,提升效率,活化部隊效能。3.提升人員的工作滿意度以降低員工的離職傾向,進而減少離職行為的發生。
    This study was an empirical survey of army officers in Northern Taiwan to explore their perception toward job satisfaction and turnover intention under the impact of organizational change. 600 questionnaires were distributed and all returned. The SPSS 12.0 for Window was applied to conduct reliability analysis, factor analysis, descriptive analysis, correlation analysis, and multiple regression analysis.
    The research findings indicated there were significant relations between demographical factors and organizational change. And, relationship between organizational change and job satisfaction was also positive. The correlation between job satisfaction and turnover intention was remarkable related.
    Base on the findings, several suggestions were proposed to the Department of Defense to improve managerial practice as the following,
    1. To reform the military personnel system and practice to attract excellent talents to work for armed forces and provide incentives for retaining high performance personnel.
    2. To check the current performance appraisal system to standardize work process and promote effectiveness
    3. To launch initiatives for increase job satisfaction to reduce the turnover intention.
    顯示於類別:[公共行政學系暨研究所] 學位論文

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