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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/66762

    Title: Customer satisfaction improvement of international hotel using six sigma management
    Authors: 李旭華;Lee, Hsu-hua;Pan, Chun-shon;Guo, Yun-jen
    Contributors: 淡江大學經營決策學系
    Date: 2008-05
    Issue Date: 2011-10-22 21:07:33 (UTC+8)
    Publisher: Graduate Institute of Management Science; Tamkang University
    Relation: Management Science Conference, Tamsui, Taipei
    Appears in Collections:[管理科學學系暨研究所] 會議論文

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