English  |  正體中文  |  简体中文  |  Items with full text/Total items : 56562/90363 (63%)
Visitors : 11849437      Online Users : 99
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library & TKU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/65063


    Title: Exploring TQM-Innovation relationship in continuing education: A system architecture and propositions
    Authors: Liao, Shu-Hsien;Chang, Wen-Jung;Wu, Chi-Chuan
    Contributors: 淡江大學管理科學學系
    Keywords: TQM;innovation;strategic management;continuing education;system architecture;university;case study
    Date: 2010-11
    Issue Date: 2011-10-20 16:32:59 (UTC+8)
    Abstract: Total quality management (TQM) has been widely recognised as a management philosophy and a well-known approach for process improvement and innovation. Among extant studies there is still a lot of debate on the TQM-innovation relationship, most focus on manufacturing and services rather than educational institutes, such as universities. Today, universities are no longer seen as higher education institutes (HEIs), but as continuing education institute (CEIs). Having realised the importance of TQM-innovation, universities have started to adjust its courses to meet the needs of various markets and customers. Based on a thorough review of contemporary TQM literature and comparative examinations of TQM definitions, this paper assumes that all successful TQM factors in manufacturing, services and HEIs will also fit CEIs. To solve the problems resulting from the omitted effects of the environmental context, this paper aims to systematically explore arguments regarding the TQM-innovation relationship in different contexts (i.e. environment, strategy and culture (ESC)), and develop an architecture named ESC by modifying the model by Prajogo and Sohal's (2001). Finally, we propose seven propositions and conclude with a discussion and conclusion.
    Relation: Total Quality Management & Business Excellence 21(11), pp.1121-1139
    DOI: 10.1080/14783363.2010.529330
    Appears in Collections:[Department of Management Sciences] Journal Article

    Files in This Item:

    File SizeFormat
    index.html0KbHTML201View/Open

    All items in 機構典藏 are protected by copyright, with all rights reserved.


    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library & TKU Library IR teams. Copyright ©   - Feedback