受到出生率下降、教育改革、教育經費困窘、證照制度未落實等因素之影響，高級職業學校必須透過行政改革，提升行政效率，以因應競爭激烈之教育環境。在人員縮編、預算裁減情況下，提升政人員工作績效，便成為教育機構行政變革的重要議題。本研究主要目的即探討影響人格特質、資訊素養及工作壓力對行政人員工作績效之影響，期研究結果可供高級職業學校及其行政人員之參考。
本研究採用問卷調查法蒐集資料，並以結構方程模式驗證研究假說。研究結果發現行政人員人格特質越偏內控傾向或資訊素養越高者，其工作績效越佳。資訊素養越高者。此外，人格特質越偏向內控傾向者，資訊素養越高，知覺工作壓力越低。資訊素養是影響高職行政人員最重要的因素，且對內外控傾向與工作績效之關係具有中介效果。 Under the birth rate reduction, education reformation, shortfall of educational budget and other environmental challenges, the change of the vocational high schools in Taiwan is becoming inevitable. This research uses questionnaire survey to collect data from administrative personnel in the vocational high schools in order to investigate the relationships among individual locus of control, information literacy, work pressure and job performance. Hopefully, the findings may provide some recommendations to the vocational high schools and their administrative personnel.
The results propose that one who is more internal controlled or has higher information literacy has better job performance. In addition, one who is more internal controlled has higher information literacy and lower work pressure. It may conclude that information literacy is the most influential factor of the administrative personnel's' job performance, also mediated between their locus of control and the job performance.
