Is Competence Set Expansion in the Information Service Industry a Planned Behavior? The Moderating Effects of Action Control Style

doi:10.1080/02642060802250203

淡江大學機構典藏 > 商管學院 > 資訊管理學系暨研究所 > 期刊論文 > Item 987654321/59461

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題名:	Is Competence Set Expansion in the Information Service Industry a Planned Behavior? The Moderating Effects of Action Control Style
作者:	Shee, D. Y.;Wu, Ya-ling
貢獻者:	淡江大學資訊管理學系
關鍵詞:	competence set expansion;information service industry;action control style
日期:	2008-12
上傳時間:	2011-10-03 17:14:03 (UTC+8)
出版者:	Routledge
摘要:	Technological advancement has brought dramatic changes to most industries. As a result, the pressure to compete has intensified tremendously. This is especially evident in the information service (IS) industry where the need of companies to expand their employees' competence set (CS) becomes critical. This study investigated whether CS expansion in the IS industry is a planned behavior moderated by individual style of action control. A mail survey was carried out to collect data from the IS companies in Taiwan. A total of 190 valid samples were obtained. The results of analyses showed that our proposed model provided a good fit to the data. Attitude tendency (AT), subjective norms (SN), and computer/information technology (IT) self-efficacy positively affected employees' intentions of expanding the CS. Moreover, we found that the action control style moderated the effects of AT, SN, and computer/IT self-efficacy on behavioral intention. The implications of this study as well as its limitations are discussed.
關聯:	The Service Industries Journal 28(10), pp.1385-1398
DOI:	10.1080/02642060802250203
顯示於類別:	[資訊管理學系暨研究所] 期刊論文

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