Understanding Web 2.0 service models: A knowledge-creating perspective

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Title:	Understanding Web 2.0 service models: A knowledge-creating perspective
Authors:	Shang, Shari S.-C.;Li, Eldon Y.;Wu, Ya-Ling;Hou, Oliver C.-L.
Contributors:	淡江大學資訊管理學系
Keywords:	Web 2.0 service model;Knowledge management;Knowledge-creating cycle;Control mechanism;Platform pattern
Date:	2011-05-01
Issue Date:	2011-09-30 00:20:54 (UTC+8)
Publisher:	Elsevier BV
Abstract:	We examined Web 2.0 services that provide different levels of knowledge exploitation and developed a framework for classifying existing service models from a knowledge-creation perspective. More than 1000 Web 2.0 application sites were analyzed and classified. We termed the two types of service platforms: Experience-Socialization and Intelligence-Proliferation. These involved four types of service models that we termed as Exchanger, Aggregator, Collaborator, and Liberator. These models show the diversity of existing Web 2.0 applications and provide a framework for a better understanding of operating patterns and value propositions within the Web 2.0 paradigm.
Relation:	Information & Management 48(4-5), pp.178-184
DOI:	10.1016/j.im.2011.01.005
Appears in Collections:	[Graduate Institute & Department of Information Management] Journal Article

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