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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/54816

    Title: A Dynamic System of E-Service Failure, Recovery and Trust
    Authors: 張瑋倫;Chang, Wei-lun;張慧琪;Chang, Hui-chi
    Contributors: 淡江大學企業管理學系
    Keywords: System Dynamics;E-service failure;E-service recovery;E-trust
    Date: 2011-07-07
    Issue Date: 2011-07-20 16:28:23 (UTC+8)
    Relation: The 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia
    Appears in Collections:[企業管理學系暨研究所] 會議論文

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