探討銀行業產品品質、服務品質、顧客滿意度與顧客資產對顧客貢獻度之影響

機構典藏 > College of Business and Management > Graduate Institute & Department of Information Management > Research Paper > Item 987654321/54384

Please use this identifier to cite or link to this item: https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/54384

Title:	探討銀行業產品品質、服務品質、顧客滿意度與顧客資產對顧客貢獻度之影響
Other Titles:	The Antecedents and Measurement of Customer Contribution in the Bank Industry
Authors:	吳雅玲
Contributors:	淡江大學資訊管理學系
Date:	2011-07-31
Issue Date:	2011-07-06 09:55:26 (UTC+8)
Appears in Collections:	[Graduate Institute & Department of Information Management] Research Paper

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