本研究除了對個案公司在資訊服務專案再委外的分包商評選因素提出建議外，也試著整理一般資訊委外與資訊服務承包商再委外時評選因素之差異。研究發現，資訊系統型態眾多，各類型皆牽涉到不同的管理因素與技術因素，且資訊服務承包商及分包商各有自己的組織與行為模式，而且，再委外所涉及的範圍也與一般企業資訊委外選商不同，故在其評選因素中，各有不同的評選觀點。藉由此研究，期望提供資訊服務承包商在資訊服務再委外過程中對於分包商評選的參考。 The competition between company becomes more intense and complex. Government and enterprises in order to improve execute efficiency, reducing personnel cost. IT outsourcing is becoming inevitable model of operation that can keep their key competitive edge. And hopes this kind of service will ensure that Information System perform their functions and bring government agencies to achieve their performance and also to maximize the benefits enterprises.
The other hand, the subcontractor will face the issue of cost, the advancement of IT technology also the other competitors. In order to be the lead of this competition. The subcontractor will re-Outsourcing subcontract to other company to enhance their competitiveness but only under the contract permitted Re-Outsourcing range.
This study is base on the literature review, about when a company consider IT outsourcing what is the factor to choose their IT service contractor. And look into the case study: How a company IT outsourcing project process a Re-Outsourcing subcontract and what is the factor to select a Re-Outsourcing subcontractor? Base on this topic to establishment of the content and direction of the interview. Through this interview with the Re-Outsourcing subcontractor project manager to find out how the contractor and Re-Outsourcing subcontractor work on the project, also evaluate the implementation process and the effectiveness. Finally, give suggestion to the case study company exiting “Re-Outsourcing subcontractor selection factor” .
This study not only give the suggestion to the case study company for the “Re-Outsourcing subcontractor selection factor” , but also try to sort out the difference to select between enterprises information service outsourcing contractor and Re-Outsourcing subcontractor. The study found out that there is so many different kind of information system, all of them are involve different management and technical issue. The IT service company and Re-Outsourcing subcontractor have their own system and pattern. In the other hand the work package of re-outsourcing is different than regular total scale of work. That''s why when to select a Re-Outsourcing subcontractor have to had different standard. Through this study, I hope it can help IT system servicing company to choose a Re-Outsourcing subcontractor.
