|其他題名: ||The crisis management of food safety problems in Taiwan|
|作者: ||樊丕愉;Fan, Pi-yu|
|關鍵詞: ||食品安全;危機管理;Food Safety;crisis management|
|上傳時間: ||2010-09-23 16:46:45 (UTC+8)|
In a globalized environment, modern governments now are facing four kinds of giant challenges: “cross-regionalization”, “time-pressing problems”, “highly-complexity issues” and “legitimacy and accountability.” Therefore, under the concept of “the earth village of globalization”, modern governments by no means can evade all kinds of challenges derived from cross-regionalization and international synchronization governance.
Recently, since the endless disputes of food safety at home and aboard, the issues of food safety have become the main concern of the public again and again. However, the central competent authority in charge of food safety in Taiwan has generally been questioned about its ability of crisis management, therefore, we need to discuss comprehensively about the related problems, environments and arrangements of food safety in our country. Through this study, we will know that the new challenges of crisis management nowadays are the increasing complicated crisis environments and their characteristics. Due to the high-professional particularity in the crisis matters of food safety, the situation here becomes so perplexed increasingly that it is hard for us to deal with.
Confronting with the issues of food safety will need highly-professional planning, and in the mean time, these issues themselves are with highly-uncertainty. Even if we construct crisis management arrangements in advance, it cannot be secured that we can deal with these issues effectively. The concerned officials should see this kind of crisis-solving measures as a live mechanism already exists in the organizations, not simply planning the processes and the strategies which can deal with the crisis perfectly. Therefore, it is impossible to set up the most effective rules of crisis management. The best mechanism of the crisis management of food safety should take account of the characteristics of the crisis, and adjust related processes according to internal and external situations. In addition to that, only if we think of circumstances, the time, the places, the incidents and the subjects wisely can we get into a successful outcome.
By using document analysis method, case analysis method and in-depth interviews, the application of crisis strategies under the crisis situation and their effectiveness analysis were obtained. Theoretic guidelines and practical experience were used to explore the present and anticipated crisis management mechanisms and crucial cases in our country; meanwhile, in order to probe into the measures adopted by concerned agencies and enforced outcomes, I will incorporate the results above into related interviewing materials to do my analysis.
In this study, I set five key variable factors from the literature review to construct the analysis framework: cognition, communication, coordination, control and learning. Summing up the whole discussion, I hope these advices will help these agencies when dealing with those kinds of crises so as to draw up more effective measures. This study expects to raise some findings and suggestions, which can help our government agencies to take these as a reference when they face similar situations.