企業發展雲端運算之關鍵成功因素

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Title:	企業發展雲端運算之關鍵成功因素
Other Titles:	The research of the key success factors for enterprises to develop cloud computing
Authors:	李昀潔;Lee, Yun-jie
Contributors:	淡江大學企業管理學系碩士在職專班黃曼琴
Keywords:	雲端運算;雲服務;關鍵成功因素;Cloud Computing;Cloud services;Key Success Factors
Date:	2010
Issue Date:	2010-09-23 16:27:06 (UTC+8)
Abstract:	論文名稱：企業發展雲端運算之關鍵成功因素校系所組別：淡江大學企業管理學系碩士在職專班畢業時間及提要別：98學年度第2學期碩士學位論文題要研究生：李昀潔論文提要內容：雲端運算近年在IT產業迅速崛起，已成為資訊產業最被關注的發展議題，雖然人人趨之若鶩，但足以參考的文獻資料並不多，希望透由此次的研究結果，提供欲想佈局雲端運算的企業，了解如何避免失敗發生的機率及減少資源成本的支出。本研究以質化研究為主要架構，並設計專家訪談問卷，挑選目前已發展雲端運算之相關企業進行訪談，經實際訪談資料彙總，合併國內外案例及次級資料歸納之結果，以「產銷人發財資」等六大企業功能構面，分析歸類整理並建立命題，進而得到本研究之結論。本研究發現企業欲成功發展雲端運算，得到領導者的支持與認同是非常重要且必須的。研究中也發現當企業延用本業原有的服務架構來發展雲端運算，是一條較快速且容易達到成功的捷徑。財力及人力兩大資源，是企業在發展雲端運算投入較多的資源。企業若具備正面且良好的組織文化，對發展雲端運算較有助益。建議企業在短期發展策略中，發展Iaas及Paas等相關應用服務，比較能替企業帶來盈餘，而在長期發展規劃，偏向以發展Saas等創新應用服務，會比較能保有持續性的市場地位。企業發展過程中必須傾聽客戶的聲音且接受客戶的反饋意見來調整公司的發展腳步，並以市場顧客需求為策略擬定之參考依據。企業若能重視以上研究結果之因素，必能在詭譎多變的市場上，搶先求得優勢發展的契機。關鍵詞：雲端運算、雲服務、關鍵成功因素表單編號：ATRX-Q03-001-FM030-01 Title of Thesis：The Research of the Key Success Factors for Enterprises to Develop Cloud Computing Name of Institute：Executive Master''s Program of Business Administration (EMBA) in General Management Graduate date：June, 2010 Degree conferred：Master Name of student：Lee, Yun-Jie 李昀潔 Advisors：Huang , Man-Chin, Ph.D.黃曼琴博士　　　　　　　　　　 Abstract： Cloud computing, this new concept not only has been booming in the IT industry, its development has also been the center of attention. Albeit everyone is rushing to embrace it, its references lack sufficient information for enterprises to consult on. With the result of this research, we hope to provide the know-how knowledge to companies planning to launch projects based on cloud computing, about how to minimize the chances of failure and reduce the expenditure of resource cost. The main structure of this research is founded on the qualitative research. The expert interview questionnaire is designed and applied in the interviews conducted with the companies that have already been developing cloud computing. The survey data is being summarized and combined with both cases at home and abroad and also results generalized from secondary data. From the six main aspects of enterprise functions, production planning, marketing management, human resource management, R&D management, financial management and information management, all these data will be analyzed, categorized and sorted to formulate questions and thus obtain the conclusion of this research. This research found that it is both crucial and necessary for company leaders to support and recognize this concept in order to develop a successful cloud computing. It also reveals a shortcut that can lead to success fast and easy. That is to adopt the original service architecture of the corporations to develop cloud computing. Corporations will invest more in the financial and human capital, the two major resources when developing cloud computing. It will be more helpful to develop cloud computing, if the enterprises possess positive and good organization culture. When enterprises devise short term development strategy, we suggest them to develop Iaas and Paas related application services which are more likely to generate profits for the companies. However, as for the long term development strategy, developing innovative application services like Saas will let corporations have greater chances to maintain a persistent market standing. While developing, enterprises must listen to the customers, adjust the development pace based on customers’ feedback and devise strategy founded on the needs of the clients. If corporations are to emphasis on the factors acquired from this research, even in a volatile market, they definitely will have opportunity to be the first to gain the development advantage. Keywords：Cloud computing, Cloud services, Key Success Factors 表單編號：ATRX-Q03-001-FM031-01
Appears in Collections:	[Graduate Institute & Department of Business Administration] Thesis

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