組織承諾與組織公民行為之間已有許多研究證實具有高度相關性，但此相關性是否會對企業內部的知識分享程度造成影響? 企業若能掌握這些工具，相信將會對企業在內部管理上有相當大的幫助。 本研究以半導體相關產業員工的角度探討組織承諾（價值承諾、努力承諾、留職承諾）、知識分享（分享個人內在知識、分享學習機會、鼓勵他人學習）與組織公民行為（認同組織、利他行為、盡職行為、人際和諧、保護組織資源）的關係。過由文獻探討，經由研究假設的推論，建立研究架構，透過實際調查國內半導體上游、中游與下游樣本，共取得428份有效問卷。經過結構化方程式模型驗證後結果顯示，組織承諾透過知識分享之中介對組織公民行為產生影響。本研究並發現半導體產業上游、中游及下游對知識分享的態度也有顯著差異。 This study about probing the viewpoint of relationship of employee’s trust (supervisor’s trust, colleague’s trust and organizational trust), knowledge sharing (share personal knowledge, share opportunity of study and encourage study) and organizational citizenship behavior. By manipulating structural equation modeling (SEM), this study investigates 428 subjects from Taiwan semiconductor industry show that the knowledge sharing has a full mediation effect on relationship of employee’s trust and organizational citizenship behavior. However, knowledge sharing is notable difference on Taiwan semiconductor industry.
