Chunghwa Post was set up in 1896, and its service strongholds have been well distributed all over the country and outlying island. For a long of time, it has always been the channel of the general public for mail service. In recent years, because of the fast development of Internet, communication channel have been turned diversified and fast, in addition to the paper-less policy of government, whereas conventional mail and correspondence as well as document delivery have gradually become such fading industry under the context of our fast changing community. With massive reduction of mail service, privately operators of good transportation, operator of home delivery, all of them have broken loose the management scale and the operation strategy of unfair competition, taking hold of the market for logistic delivery, while significant loss is found with package business and fast delivery business; as a result, Chunghwa Post is confronted with unprecedented threat and setback.
In face of the dilemma of business operation and even the critical moment of suffering from huge loss, the image of hundred-year old Chunghwa Post can have endured serious damager if it is left unchecked; besides, the interest of people at remote areas and outlying islands can be jeopardized. On one hand, Chunghwa Post is burdened the context that it has to conduct reform, however, it is shackled by legal provisions, the need of protection for employees’ rights and also that of state enterprise, and it is why the pace of reform for Chunghwa Post is so tottering and difficult.
However, success can never be obtained through a series of hard work, and Chunghwa Post has not, therefore, backed off as of its tottering nor challenging path ahead. On the contrary, the tough context has well aroused the consensus of all to share the same fate of bitterness and sweetness as we make use of the advantages service strongholds throughout the country, closely-knitted delivery network, and massive clientele. On the other hand, the development of mail and logistics is like the development of running race between turtle and rabbit, and the latter will finally have lose the game as it is too proud. However, when the rabbit has well exploited gift and made full effort for improvement, a win-win scenario can be created with the cooperation between rabbit and turtle.
In fact, attitude can have determined altitude, and if one can be turned from passive waiting into active attack as well as resorting to the attitude to master the vibration of grand wheel of the times at anytime Chunghwa Post can, step by step, achieve fruitful harvest if it can persist with aggression. As such, it can definitely open up its brand new world for the market of logistics in Taiwan and so as to expand its postal business to mainland China and corners of the world.