根據上述研究結果，整理如下的管理意涵: (1)個案公司對企業社會責任認知有限; (2)品牌公司、代工廠與企業社會責任關係密切; (3)中小企業在學習實施企業社會責任時，首先取決於模仿; (4)中小企業將企業社會責任置入於企業理念中，在學習過程中，中小企業不是一個創造先峰者，卻是個靈活運用者; (5)中小企業執行企業社會責任學習過程，巳漸漸由被動性變成為自發性; (6)實施企業社會責任有助於中小企業提升自我形象及商譽。 With the era of globalization, corporate social responsibility (CSR) is burgeoning internationally. Governments and multinational corporations try to build in CSR, small and medium enterprises (SMEs) are the important role of the global supply chain. Obviously, CSR is not only the job for big companies; SMEs should also need to take the responsibility for CSR. This study attempts to investigate Taiwan SMEs’ practice of CSR in China based on the organizational learning perspective.
This study used organizational learning process and type as the main frame work, by interviewing three Taiwan SME manufacturers, the findings and propositions of the study are: (1) Government policies and regulations are the drivers of SMEs practice CSR. (2) The request of brand customers is the driver of SMEs practice CSR. (3) The more SMEs practice CSR, the more SMEs can change from passive to active, and the more SME can develop their future competition advantage of organizational capability. (4) The knowledge acquisition on the organizational learning process for CSR of SMEs is learning from imitation; try to duplicate the need from others based on the existing resources and capability. (5) The information distribution on the organizational learning process for CSR of SMEs is learning from experience, through employees’ collective discussion and experience sharing in order to get overall organizational learning. (6) The information interpretation on the organizational learning process for CSR of SMEs is learning from making it up, develop new products and process innovation from the learning process. (7) The organizational memory on the organizational learning process for CSR of SMEs is learning from imitation, through the reservation, the organizational learning outcome can be the interior duplication of organizational routine.
