臺北市公立國民中學訓導人員工作壓力與因應策略之研究

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Title:	臺北市公立國民中學訓導人員工作壓力與因應策略之研究
Other Titles:	A study on job stress and coping strategies of the staff of student affairs division of junior high school in Taipei city 台北市公立國民中學訓導人員工作壓力與因應策略之研究
Authors:	劉文鴻;Liu, Wen-hung
Contributors:	淡江大學教育政策與領導研究所碩士在職專班楊國賜;Yang, Kuo-shih
Keywords:	訓導人員;工作壓力;因應策略;the Staff of Student Affairs Division;Job stress;coping strategies
Date:	2010
Issue Date:	2010-09-23 15:21:04 (UTC+8)
Abstract:	本研究旨在探討臺北市公立國民中學訓導人員工作壓力與因應策略的現況，並比較不同背景變項的臺北市公立國民中學訓導人員，其工作壓力與因應策略之差異情形。依據研究目的，本研究採用問卷調查法，研究者參酌相關文獻資料之分析，據以編製「臺北市公立國民中學訓導人員工作壓力與因應策略調查問卷」作為研究工具，以臺北市公立國民中學訓導人員為研究對象，獲得202份有效問卷，並將所蒐集的問卷填答資料以平均數、標準差、獨立樣本t檢定、單因子變異數分析、Pearson積差相關等統計方法進行資料分析處理。並依研究結果進行分析說明與綜合討論。本研究綜合研究結果，獲致以下的結論一、臺北市公立國民中學訓導人員整體工作壓力感受程度屬於中等程度。在五個工作壓力層面上，以「工作負荷」的工作壓力感受程度最大，其次依序為「上級壓力」、「家長問題」、「角色期許」、「人際關係」。二、臺北市公立國民中學訓導人員工作壓力之因應策略採用程度達中等程度以上。在五個工作壓力因應策略層面，最常採用的因應策略為「積極面對」，其次依序採用「理性思考」、「分析解決」、「情緒調適」、「尋求支持」。三、不同背景變項的臺北市公立國民中學訓導人員在整體工作壓力感受上，無顯著差異。四、已婚的臺北市公立國民中學訓導人員在「分析解決」、「理性思考」、「情緒調整」「積極面對」四個層面工作壓力之因應策略採用程度高於未婚訓導人員，而在「尋求支持」層面則低於未婚訓導員。五、不同背景變項的臺北市公立國民中學訓導人員在整體工作壓力因應策略採用上，無顯著差異。 The purpose of this thesis is, on one hand, to examine the current status of job stress and coping strategies among the staff of student affairs division at Taipei municipal junior high schools and, on the other hand, to compare the differences in job stress and coping strategies among the staff with different background variables. Adopting a questionnaire method based on “The Questionnaire on the Staff of Student Affairs Division at Taipei Municipal Junior High Schools,” this research, conducted among the aforesaid student affairs division staff with 202 valid questionnaires returned, involves a comprehensive data analysis using averages, standard deviations, independent samples t-test, one-way ANOVA (Analysis of Variance), Pearson cross-product correlation, etc. The findings of this research are as follows: 1.The level of job stress, as a whole, among the staff of student affairs division at Taipei municipal junior high schools is found to be “middle.” With regard to job stress, working load is ranked top one among five variables in the category, followed in turn by pressure from superiors, parent problems, role expectations, and interpersonal relationships. 2.The use of coping strategies associated with job stress among the staff of student affairs division at Taipei municipal junior high schools is found to be “middle-level”. The coping strategies used most commonly is positive coping, followed in turn by rational thinking, analytical solution, emotion regulation, and assistance-seeking. 3.No significant perceptive difference is found in job stress among the whole staff with different background variables. 4.The use of coping strategies in association with job stress is found to be greater among the married staff than among those unmarried in the aspects of analytical solution, rational thinking, emotion regulation, and positive coping, but is less in the aspect of assistance-seeking. 5.No significant difference is found in the use of coping strategies among the whole staff with different background variables.
Appears in Collections:	[Master's Program, Graduate Institute of Educational Policy and Leadership] Thesis

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