An Exploratory Study of Trust Dynamics in Work-Oriented Virtual Teams

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题名:	An Exploratory Study of Trust Dynamics in Work-Oriented Virtual Teams
作者:	Kuo, Feng-yang;游佳萍;Yu, Chia-ping
贡献者:	淡江大學資訊管理學系
关键词:	work-oriented virtual teams;trust development
日期:	2009-07-01
上传时间:	2010-08-09 17:54:09 (UTC+8)
出版者:	Wiley-Blackwell Publishing, Inc.
摘要:	This study explores trust development and maintenance in temporary, work-oriented virtual teams, and examines the effect of trust on communication and cohesiveness. Results suggest that for work-oriented virtual teams formed on a temporary basis, members swiftly develop calculus-based trust in order to assess the outcomes and costs of maintaining team relationships. Members also rely on prior knowledge to determine other members' competence so that they can make predictions about one another's behaviors. Thus, both calculus-based and knowledge-based trust play accentuating roles in the initial development of work-oriented virtual teams. Identification-based trust also develops swiftly initially, but is relatively insignificant compared to the other two types of trust. Finally, initial trust may correlate to both later communication and later cohesiveness.
關聯:	Journal of Computer-Mediated Communication 14(4), pp.823-854
DOI:	10.1111/j.1083-6101.2009.01472.x
显示于类别:	[資訊管理學系暨研究所] 期刊論文

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