本文主要在探討組織內部成員公平認知與組織公民行為之間的關係。本文以台北市政府警察局為研究對象，第一部份在瞭解市警局同仁對於公平認知及組織公民行為的情形；第二部份在於瞭解人口背景變項對於公平認知與組織公民行為的差異情形；第三部分為瞭解公平認知與組織公民行為之間的相關性；第四部分以公平認知的各構面為依變項，來預測組織公民行為及其構面。最後根據的研究結果，提出建言，以供警政機關參考。本文以問卷調查的方式，以台北市政府警察局全體同仁7709人為研究母體，採取分層隨機抽樣的方式，以局本部、分局及外勤大隊為分層單位，共發出1000份研究問卷，回收問卷共為884份，問卷回收率為88.4%。剔除無效問卷153份後，有效問卷共為730份。本研究以SPSS10.0中文版的電腦套裝軟體進行問卷的統計與分析，採用的統計方式包含：敘述性統計及t檢定、單因子變異數分析、皮爾森積差相關法及多元（複）迴歸分析等推論性統計。本研究經由統計分析後，重要的研究結果如下：市警局的警察人員對組織內部的公平認知程度約有50%。市警局的警察人員對於組織公民行為的表現程度約有55%。個人背景變項對於公平認知與組織公民行為上具有顯著差異獲得部分支持。公平認知及其構面與組織公民行為及其構面均具有相關性。「互動公平」與「分配公平」可以預測「組織公民行為」及其構面「角色內行為」、「組織公益行為」及「同事互助行為」。且「互動公平」的預測力均大於「分配公平」。 It mainly explores the relationship between perception of justice and organizational citizenship behavior (OCB) inside the constituent of this organization in this dissertation. The Taipei City Police Department is chosen as subject of the study of this dissertation: First, to realize the members of the Department about the condition of OCB; second, to realize the individual background variables regarding the difference of perception of justice and OCB; third, to realize the correlation between perception of justice and OCB; fourth, to predict OCB and its component which are taken as independent variables. Finally, the author would like to forward the outcome of this study to the police authorities concerned for reference. The questionnaire, which had been sent out 1,000 copies, is method of survey in this dissertation. The responding questionnaires are 844 copies; the responding ratio is up to 88.4%. Apart from 153 invalid questionnaires, the whole valid ones are 730.Through statistical analysis it had been produced some important outcomes in this dissertation such as follows: The degree of perception of justice for staffs of the Taipei City Police Department within the organization had been reached to 50% approximately. It had been reached to 55% approximately for staffs of the Taipei City Police Department regarding the degree of performance of OCB. Individual background variable, which shows evident difference toward perception of justice and OCB, receives support in part. Both perceptions of justice and OCB together with their components are correlated. The OCB together with its components such as “in-role behavior,” “organization-OCB” and “individual-OCB” can be predicted by “interactive justice” and “distributive justice.”
