本論文試圖針對桃園縣平鎮市調解委員會調解案件的績效,進行研究,並提出增進該調解委員會績效的改革作法。在研究的進行步驟上,本論文分為三個階段,分別是對調解制度一般性事項之探討、桃園縣平鎮市調解委員會之研究、增進桃園縣平鎮市調解委員會調解績效的作法之研議。本論文最終的研究結果,針對下列四大項,提出具體建議:(1)平鎮市調解委員會在市公所定位之調整,(2)平鎮市調解委員會組成上之改革,(3)平鎮市調解委員會運作方式上之變革,(4)鄉鎮市調解制度之長期改革方向。 Seeking to understand the performance of the Ping-Jen City Mediation System, this thesis inquires into the subject matter in depth and presents a series of suggestions regarding the method and procedure improving the performance of the Ping-Jen City Mediation System. The thesis consists of three parts: the general rules governing the township mediation, the institution and function of the Commission for Township Mediation in Ping-Jen City, the formulation of measurements improving the Commission''s performance. The thesisproposes, in conclusion, four suggestions: the institutional adjustment of the Commission for Township Mediation in Ping-Jen City, the reformation of the Commission''s formation, the improvement of the Commission''s proceedings, and the long-term improvement for the institution of the Township Mediation.