本研究藉由問卷調查法蒐集資料，並採用結構方程模式驗證假說，研究結果指出，和善性人格特質對人際信任、團隊互動過程有顯著之正向影響；嚴謹性人格特質對知識分享行為有顯著之正向影響，但對人際信任則具有顯著的負向影響。其次，人際信任對知識分享行為有顯著之正向影響。本研究進一步發現，和善性、嚴謹性人格特質對知識分享行為受人際信任、團隊互動過程之中介效果影響。依據本研究結論，提供具體建議給相關單位及後續研究者參考。 As the era of knowledge economy comes, many organizations have adopted the concept of knowledge management in their management system. Researchers found it is difficult to clarify the process of knowledge sharing in practice since individual’s knowledge is deeply stored in one’s mind. It is necessary to share the knowledge among individuals in order to maximize the value of knowledge. The purpose of this study is to understand how personality traits on the “individual level” and interpersonal trust and team process on the “interpersonal level” will affect knowledge sharing behavior. And try to propose a possible model of knowledge sharing process.
The research adopted questionnaire survey method to gather data and used structural equation modeling technique to test the hypothesis. The results show that the agreeableness personality has significantly positive impact on interpersonal trust and team interaction process. Moreover, conscientiousness personality has significantly positive impact on knowledge sharing behavior, but has significantly negative impact on interpersonal trust. In addition, interpersonal trust has significantly impact on knowledge sharing behavior. It further suggests that interpersonal trust and team interaction process Mediates between the agreeableness and conscientiousness personality and knowledge sharing behavior. According to the result of this study, it can provide concrete suggestion and direction for relative units and researchers for future study.
