English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 49378/84106 (59%)
造訪人次 : 7372707      線上人數 : 83
RC Version 7.0 © Powered By DSPACE, MIT. Enhanced by NTU Library & TKU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    請使用永久網址來引用或連結此文件: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/33541


    題名: The influence of social network services on business activities in service sector
    其他題名: 社會網絡服務對企業活動之影響
    作者: 陳瑪雅;Chen, Maya
    貢獻者: 淡江大學企業管理學系碩士班
    王居卿;Wang, Chu-ching;楊立人;Yang, Li-ren
    關鍵詞: 社會網絡服務;企業活動;服務業;Social Network(ing) Services (Sites);Business Activities;Service sector
    日期: 2009
    上傳時間: 2010-01-11 04:15:45 (UTC+8)
    摘要: 社會網絡服務(SNS)對現今世界上成千上萬的人而言,已是生活的一部份。自從SNS於1990年代後期推出後,這些服務已改變了人們溝通與互動的方式。使用者透過SNS與朋友們分享他們的經驗、照片、及聊天;政治人物與他們的選民分享不同的觀點;藝術家與其粉絲溝通互動;更多人利用它來經營事業或交朋友。
    不僅如此,SNS對企業的活動亦造成不少的衝擊,本研究即在探討它們對企業的活動(特別是服務業)的影響。一些問題如:哪些企業活動被影響?如何影響?SNS會為企業帶來哪些利益?SNS對企業會造成哪些風險?不同的服務業是否在SNS上享有不同的利益?將是本研究所要去加以深入探討的。最近的一些學術性與管理實務上的期刊及書籍正給與本研究去回答這些問題的基礎。透過大量的文獻、書籍及相關資料之整理與歸納,本研究的主要發現乃歸納出SNS在每一個企業功能(作業、行銷、人力資源、研發、財務等)所帶來的潛在利益與陷阱;基此,本研究亦建構了一個SNS的觀念性架構。最後,本研究提出了一些管理上的意涵及未來研究上的建議。
    Social Network Services (SNS) have become a part of daily life for millions of people around the world. SNS were introduced to the world in late 90’s, these services have changed the ways in which people communicate and interact. Users share their experiences, photos and chatting with friends, politicians share their views with their audience, artists communicate with fans, and many others are using these services to boost their business or just keep up with friends.
    Social Network Services have also found their way to influence business activities. This study explores the shape and size of this influence. Which business activities are influenced? In what way? How can business benefit from the popularity of social network services and at the same time avoid the risk? Are there differences in the way different industries in service sector are enjoying these benefits? Recent academic and managerial articles and books under the subject of social networks had been reviewed to answer these questions. Findings highlight the benefits and the pitfalls associated with the popularity of SNS in each business activities. A conceptual framework of SNS has also been introduced. Finally, managerial implications and suggestions for future research submitted.
    顯示於類別:[企業管理學系暨研究所] 學位論文

    文件中的檔案:

    檔案 大小格式瀏覽次數
    0KbUnknown329檢視/開啟

    在機構典藏中所有的資料項目都受到原著作權保護.

    TAIR相關文章

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library & TKU Library IR teams. Copyright ©   - 回饋