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https://tkuir.lib.tku.edu.tw/dspace/handle/987654321/33530
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| Title: | 六標準差專案執行者的領導模式、專案成員凝聚力、專案規模對專案績效之影響 |
| Other Titles: | The impact of six sigma project leader's leadership, member cohesiveness, and project size interaction on project performance |
| Authors: | 江熠章;Chiang, I-chang |
| Contributors: | 淡江大學企業管理學系碩士在職專班
吳坤山;Wu, Kun-shan |
| Keywords: | 六標準差專案;領導模式;轉換型領導;交易型領導;團隊凝聚力;專案規模;專案績效;Six Sigma Project;leadership;Transactional Leadership;Transformational Leadership;Member Cohesiveness;project performance |
| Date: | 2009 |
| Issue Date: | 2010-01-11 04:15:04 (UTC+8) |
| Abstract: | 任何企業、組織或流程中存在著許多的隱藏成本損失以及潛在流程浪費，進而造成營運效率不彰，整體生產力與顧客滿意度下降，企業獲利無法提高，六標準差管理系統因而在如此競爭的環境孕育而生。企業組織若順利的導入六標準差活動，則能帶給企業有效率的服務品質，創造出企業有差異化、低成本以及快速回應的競爭優勢。
本研究目的主要是針對目前國內有參與六個標準差的企業為主題，探討六個標準差專案管理與執行過程中，專案領導者的領導模式、團隊的凝聚力與專案規模的互動模式對專案績效的影響。
在確定研究動機、擬定研究方向及研究目的後，對國內外之相關文獻加以歸納整理，以確定研究架構及研究假設以進行實證分析。依實際推動六個標準差的企業進行調查分析以瞭解六個標準差在企業推行的概況與認識，針對回收的有效樣本106份資料，進行敘述性統計、因素分析、信度分析、ANOVA單因子分析、相關分析及階層迴歸分析，最後根據實證之結果提出結論與建議整理如下：
1.領導模式對專案績效具有顯著影響效果。
2.轉換型領導比交易型領導對團隊凝聚力具有較高且顯著的影響效果。
3.團隊凝聚力對專案績效具有顯著影響效果。
4.專案規模對團隊凝聚力與專案績效有部份干擾影響效果。
5.團隊凝聚力對領導模式與專案績效之關係有部份中介影響效果。
Invisible costs lost or potential wastes existing on companies'' organization or processing, which resulted in poor operation efficiency, lower productivity as well as customer dissatisfaction; all of those drawbacks have impact to the business profits. Given a huge challenge in business competition, six sigma projects have been created for systematic management to companies. Six sigma projects bring more efficient operation, providing service differentiation, making lower cost of competition advantage plus prompt responsiveness to market.
The primary purpose of this thesis are for those companies who have been running six sigma project is to investigate the impact of six sigma project-leader‘s leadership, team cohesiveness, and project size interaction on project performance. This research is begun to set about from relevant references, then set up structure and hypotheses of this research according to its theoretical foundation, select proper scale for study tool, adopt convenience sampling, implement questionnaire investigation for total 106 enterprises who have been running six sigma project in Taiwan.
To effective 106 materials of sample retrieving, analyze the reliability, descriptive statistics, factor, one-way ANOVA, correlation and hierarchical regression. After the empirical research, the findings as follows:
1.Project leader''s leadership has significant effect on the performance of project.
2.Comparing to transactional leadership, transformational leadership has more significant influence on team cohesiveness.
3.Team cohesiveness has significant effect on the performance of project.
4.Project size has partially significant interference impact between team cohesiveness and project performance.
5.The relationship between leader''s leadership and project performance is partially mediated by team cohesiveness. |
| Appears in Collections: | [企業管理學系暨研究所] 學位論文
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