With the advancement of the modern science and technology, the domestic population to access the internet increases year by year. Under the young customer to pursue the convenient, fast prerequisite, the online shopping becomes a kind of new comsumption type. In addition, business to customer (B2C) home delivery market gradually take shape, because the virtual stores to rise and develop, e.g. mail-order, TV marketing, e-commerce. Though at present domestic home delivery development inferior to Japan, but the domestic manufacturer still has an optimistic view of the home delivery industry’s future.
Synthesize the above statements, this research to combine online shopping and home delivery, attempt to use the association rule to prospect unknown bundling of fresh products and non- fresh products. Then divided up customers of some clusters by cluster analysis, and design the catalogue based on each of cluster’s consumption preference. By this method to increasing the catalogue’s attraction to customer, and offering hypermarkets some online shopping’s and home delivery’s services and propose. Expect to attract more customers by this, open up the more broad market, earn the higher profit for the hypermarkets.
The result of research find, with the difference of customer''s cluster, lead each cluster’s consumption preference, inclination of home delivery and online shopping exist some differences:
1. Take the consumption preference of the vegetables as an example, the customers of cluster one have a highest perference to “ Root vegetables “ and “ stem vegetables “. The customers of cluster two have a highest perference to “ leaf vegetables “ and “ flower and fruit vegetables “. The customers of cluster three have a highest perference to “ edible fungus vegetables “ and “ miscellany vegetables “.
2. Take the home delivery’s inclination of the drink as an example, the customers of clusters one have a highest inclination to “ fresh milks / flavored milk “, “ fruit juice “. The customers of cluster two have a highest inclination to “carbonated beverages “, “ tea beverages “. The customer of cluster three have a highest inclination to “ liquor “, “yogurt beverages “.
3. Take the products of online shopping as an example, the customers of clusters one have a highest inclination to “ clothes dress “, “ makeup /skin care products “. The customers of clusters two have a highest inclination to “ books magazine “, “ 3C products “. The customers of clusters three have a highest inclination for the intensity to “ music “, “ food “.