美國有一所西點軍校，在歷史上，已成功地培養出大批傑出領導人才，其中不乏有叱吒風雲的政壇領袖，有馳騁疆場的軍事將領；尤其是一些跨國公司的總裁、CEO等高階管理人才，他們並未在知名大學商學院中接受過正規的商業管理教育，而是畢業於西點軍校。近年來，西點軍校更被世人稱為「全世界CEO的搖籃」，這是一個令人驚異的秘密。 本研究特別針對：當組織碰到危機需要解決時，無論是國家領袖、軍事將領、企業CEO等領導人，他們是否能透過先前之專業軍事教育與訓練，獲得知識與啟發，創造解決問題、趨吉避凶的能力；再者，他們會運用哪些策略與方法，能降低損害或停止損失，讓組織安然渡過危機。再者，一個經過軍事洗禮的企業經理人，在面對組織危機時，是否比未受過軍事訓練的經理人能更快速去面對危機、擬訂決策應變，而更容易解決組織危機問題？這兩者存在什麼差異？這是吾人針對本文研究之目的。 本研究為質化研究，根據研究文獻之分析與透過企業深度訪談的結果，獲得之結論如下： 一、軍事訓練可培育出具危機管理能力之人才 二、具有軍事背景的企業主管，其整體危機管理能力較強 三、軍人被塑造出的能力與特質，對組織危機管理有貢獻 In the US, there is the West Point Academy, which has successfully graduated a lot of outstanding leaders, including powerful politicians, and veteran military generals. In particular are those like US presidents and CEOs of multinational corporations, who did not receive formal business management education in business colleges of well-known universities. They only graduated from West Point Academy. In recent years, the West Point Academy has often been called “The Cradle of the world’s CEOs”, which is an amazing secret. This research is especially focused on：When facing crisis, can those presidents, military generals and CEOs acquire knowledge and illumination from their previous military education and training to solve problems outside of military situations? Further, what kind of strategies and methods do they use to reduce or cease crisis, and pull the organization through safely? Furthermore, when facing organization crisis, can a business manager who received military training make decisions faster and easier than one who did not receive military training to solve the crisis? What is the difference between the two types of managers? This is the purpose of my research. This study is a qualitative research. The following conclusion is based on the results of analysis of literary references and in-depth interviews： 1.Military training can develop crisis management ability. 2.The business executive with a military background is more capable of managing crisis. 3.The capabilities and characteristics of the military surely do contribute to the organization crisis management.
