專案管理關鍵成功因素之個案研究

淡江大學機構典藏 > 商管學院 > 管理科學學系暨研究所 > 學位論文 > Item 987654321/33030

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題名:	專案管理關鍵成功因素之個案研究
其他題名:	Case study of key successful factors for project management
作者:	林燕慧;Lin, Yeh-hui
貢獻者:	淡江大學管理科學研究所企業經營碩士在職專班王居卿;Wang, Chu-ching
日期:	2005
上傳時間:	2010-01-11 03:09:11 (UTC+8)
摘要:	由於現今市場競爭劇烈，企業必須快速生產新產品、推出新服務與改善無效率的工作結構及方式，並依據市場和社會的變化來改革公司的組織和體制，而專案管理受到矚目的最大原因即能夠改善結構本身，作出又快又好的產品及服務。在高度成長的時代中，需要的是妥善經營安定組織的人才，尤其面對微利的時代，組織更需要的是具機動應變的人才，而專案管理正符合現今組織的需求。專案有時間及資源上的限制，所以如何在限定的時程、預算內完成合乎品質要求的專案，是專案管理最大的挑戰。影響專案成敗的因素很多，舉凡領導者的因素、環境的因素、專案本身特性的因素等，都會對專案產生某些程度的影響。本研究之主要目的包含：(1) 確認影響個案組織的專案成功關鍵因素；(2) 以質化方法進行深度訪談調查，以確認在所建立的架構中之各項因素對專案影響的程度；(3) 建構一個影響專案管理成功的因素架構，以作為專案經理人監督專案進行的依據。研究結果發現所提出的專案關鍵成功因素確實會影響專案的成功與否，只是在因素構面上，專案成員與專案客戶的認知稍有不同。其中影響程度最大的是專案文件化及專案經理人，專案文件化代表整個專案流程整體的掌控，而慎選專案經理人會使專案失敗的風險降低。而產業環境與組織文化兩個變數會影響專案關鍵成功因素的不同，且評估專案績效的方式也會不同。 Because the furious competition for the present market, enterprises must produce the new products, release the new services, quickly improve inefficient work structures and ways, and reform the company’s organizations and systems according to the variety of the markets and society, and the project management is to be subjected to the biggest reason that it focuses attention on its own structure improvement, and then makes the quick and good products and services. In highly growing era, keeping the talent built up and stabilize the organizations, during the times of micro benefit particularly, to have the contingent talent is important, and the project management is just meeting the present request. Projects have the restriction on the resources (such as time and cost), so the biggest challenge of project management is how to complete the project of conforming to the quality request in time, and within limited budgets. There are many factors to affect the project to succeed or not, like the leadership factors, project characteristics, environment factors, etc. The main purposes in this research are: (1) confirming the key successful factors to affect the individual organization within the case study; (2) with the qualitative research method to how the various factors affect within the structure; (3) constructing a key successful factors of project management structure which project managers can inspect the similar basis for reference. The dissertation mentioned result of this research showing the successful factors will really affect the success of the project, and only a little bit dissimilary cognition between the individual dimension of the project team members and project customers. The most crucial factors, affecting the project to be success, are project documentations and project managers selection. The good project documentations represent whole project process could be controlled well, and the choice for proper project managers could be sure to make the project failure reduced. Industry environment and organization culture are two variables to affect the dissimilarity of the project key successful factors, and the way to evaluate projects would be different with this case study.
顯示於類別:	[管理科學學系暨研究所] 學位論文

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