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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/32378

    Title: 台灣地區壽險業經營績效之探討
    Other Titles: A study of the performances of Taiwan's life insurance industry
    Authors: 王正絨;Wang, Cheng-jung
    Contributors: 淡江大學保險學系保險經營碩士班
    郝充仁;Hao, Chung-jen
    Keywords: 壽險業;資料包絡分析法;技術效率;經濟效率;Life Insurance Industry;DEA;Technical Efficiency;Overall Efficiency
    Date: 2006
    Issue Date: 2010-01-11 02:03:17 (UTC+8)
    Abstract: 在過去許多有關評估經營績效的文獻,多採用量化資料為變數,忽略會影響效率值之質化指標,如專業能力、服務品質及保單品質等。有鑑於此,本文僅以理賠申訴率及解約失效率作為質化指標納入產出變數中,視為衡量效率值的另一種指標。因此,本文以無參數法中的資料包絡分析法(data envelopment analysis,簡稱DEA)為基礎架構,延伸出其他評估績效的方法,為曲線式效率衡量法及產出導向方向距離函數,目的就是為了處理意欲產出(各項責任準備金及放款)和非意欲產出(即為質化指標)同時存在下之效率衡量。
    In the past, most relevant papers which evaluated efficiency used the quantification data as the variable. Ignoring the qualitative variables , such as professional ability, service quality and policy quality. Therefore, this paper takes the ratio of claims and the ratio of cancellation and lapse which measure efficiency into output variables as another index. So, this paper used the data envelopment analysis of the nonparametric approach as fundamental structure, extending other evaluating efficiency approaches which include graph efficiency measurement and directional output distance function, in order to treat the problem which is in the presence of desirable outputs and undesirable outputs simultaneously.
    In addition, the past papers evaluated efficiency by single year, and considered input variables as variable which could not learn operational performance clearly in the intertemporal period. Hence, this paper excepts for utilizing the above-mentioned two approaches (Graph efficiency measurement and directional output distance function) to measure efficiency in the presence of quality data, this paper will consider output variables and input variables which including quasi-fixed inputs and variable inputs to calculate the technical efficiency and overall efficiency of each life insurance company using DEA in the intertemporal period, and discuss that the empirical results whether or not exist the significant difference as if the input variables include quasi-fixed inputs..
    Appears in Collections:[保險學系暨研究所] 學位論文

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