本研究主要著重在分析上海地區銀行業人力資本形成的要素，首先藉由透過對國有銀行、股份制商業銀行與外資銀行三大部分的資料進行次級資料的分析，進一步了解三大類別的銀行業的人力資本當前的現況與從過去至今的發展；再者，更進一步透過研究者實際到上海地區，以質性研究的方式對銀行業人力資本相關從業主管進行相關的訪談獲得更貼近上海銀行業人力資本發展的第一手資料。最後，透過次級資料與實際訪談資料的分析與整理，進一步的提出上海地區銀行業可能的未來圖像與因應的辦法。 本論文研究內容主要分為以下四部分：1.全球化下上海地區銀行業的發展情況；2.上海地區銀行業人力資本形成的主要因素；3.上海地區不同類別銀行受訪者對上海地區銀行業人力資本的看法與意見；4.上海地區銀行業未來可能圖像分析。 在本研究中有以下幾點重要的發現。首先，上海地區銀行業人力資本目前總 數量約為五萬人在數量上以及足夠供給上海地區銀行業的使用，但在銀行業人力資本質量上仍屬不足；其次，上海地區的銀行業依照不同屬性的銀行類別與利基點重視與培養不同類型的人才，人才的教育訓練與人力資源評估模式逐漸獲得重視；再者，對上海地區的銀行業來說，政府的法令與管制仍是銀行業全面開放的一大限制。最後，本研究根據所收集的次級資料與實際訪談的初級資料分析，發展出上海地區銀行業未來可能圖像有四，分別為上海地區銀行業蓬勃發展後會加速中國大陸發展的不均衡；上海地區銀行業蓬勃發展後可以帶動其他鄰近地區的經濟發展；上海地區成為未來世界銀行業的代工廠；以及上海地區銀行業泡沫化。 Since 1979 the Chinese economic control has been released from socialism. The importance of the economic reform has become more outstanding resulted from the various international investments. As we all know, banking industry plays an important role of international business and transactions. Within banking industry, human capital also plays an important role. In order to improve the economic circumstances, Chinese government needs to reform the banking industry, and the human capital needs to adjust to the global challenges. Shanghai is not only the most urbanized and modernized area in China, but also a world well-known city. The economic development in Shanghai is fast and changeable. Shanghai’s economic development has a great influence on China’s economic development, the same as the human capital to banking industry. This research focuses on the formation processes of human capital within Shanghai’s banking industry. Data analysis and interviews are the major research tools in analyzing and evaluating Shanghai’s human capital of banking industry. The aim is to find and draw the possible future scenarios of Shanghai’s banking industry. The major findings are as follows: 1)the quantity of human capital of banking industry in Shanghai is enough, the quality of human capital of banking industry in Shanghai is needed to enhance; 2) the different characters of banks need different professional specialty workers; 3)following the data and information, researcher finds four possible future scenarios for Shanghai’s banking industry.
