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    Please use this identifier to cite or link to this item: http://tkuir.lib.tku.edu.tw:8080/dspace/handle/987654321/31371

    Title: 多企業實務社群實施發展歷程之個案研究 : 以知識長交流會為例
    Other Titles: A study of the development of multi-company communities of practice : with an example of the network of chief knowledge officers
    Authors: 廖芳君;Liao, Fang-chun
    Contributors: 淡江大學教育科技學系碩士在職專班
    何俐安;Ho, Li-an
    Keywords: 實務社群;多企業實務社群;知識長;實務社群發展歷程;Communities of practice;Muti-company communities of practice;Chief Knowledge Officer;Development of communities of practice
    Date: 2009
    Issue Date: 2010-01-11 00:35:53 (UTC+8)
    Abstract: 實務社群已被視為是知識分享的主要工具,也是建構知識管理切實可行的步驟。本研究旨在探討多企業實務社群發展歷程,以及歸納多企業實務社群所產生之效益。本研究為質性研究,應用個案研究法,以「知識長交流會」為研究個案,透過觀察、文件分析及訪談等多元方法蒐集資料。
    Communities of practice are seen as a primary vehicle for knowledge sharing and the practical way to frame the task of managing knowledge. However, the practical use in inter-organizational context of researches still lacks. The purpose of this research is to explore the development of multi-company communities of practice for the network of chief knowledge officers (CKO) from different organizations. A qualitative research design was employed. Data collection methods included in-depth interviews, documents analysis and observations.
    The results indicate that the motivations of members vary from one individual to another. On a personal level, three primary motivators are: learning and professional development, personal cognitive and interest, and building social relationships. On the work level, the primary motivators are problem solving and work improving. On the organizational level, the major motivators are to meet the expectations of the organization, providing better services for organization, as well as collecting market information.
    Defining functional roles and delegating authority are two top priorities in the community of practice. It helps community get forward through the core members and take part in operating the community. The multi-company community of Practice provides a platform to share practice from different enterprises. The more interactive opportunities between members the deeper relationship will be established. Therefore, face-to-face contact and dialogue are necessary for members. This research also found barriers and the effect of the multi-company communities of practice.
    Appears in Collections:[Graduate Institute & Department of Educational Technology ] Thesis

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